Privacy Policy
PacePlan AI-Powered Digital Report — Privacy Policy
Contents
Your Privacy Matters
Connecting the Dots Inc. ("Company," "we," "us," or "our") operates the PacePlan website (https://paceplan.ai). This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.
1. Information We Collect
(a) Account Information (via Google Sign-In)
- Email address
- Display name
- Google account ID
We do NOT store your Google password.
(b) Running Profile Data (submitted by you)
- Age, gender, height, weight
- Current running records (distances, times)
- Target race information and goals
- Training preferences
(c) Payment Information
Payment processing is handled entirely by LemonSqueezy (Merchant of Record). We do NOT collect or store credit card numbers or payment credentials. We receive only: LemonSqueezy order ID, payment status, amount, and currency.
(d) Phone Number (Optional)
- If you choose SMS or WhatsApp as your preferred notification channel, we collect your phone number in E.164 international format
- This is entirely optional — email delivery is the default
- Your phone number is used solely to notify you when your report is ready
(e) Automatically Collected Data
- Browser type and version
- IP address
- Pages visited and access times
- Cookies and session data
- Language preference
(f) Free Tools Usage
Our free running calculators (VO2Max Calculator, Race Equivalency Calculator, Training Pace Calculator, Heart Rate Zone Calculator, Split Calculator, and Fueling Calculator) do NOT require an account and do NOT store any input data on our servers. All calculations are performed in real-time and discarded when you leave the page.
2. How We Use Your Information
We use your information to:
Core Functions
- Generate your personalized AI running report
- Deliver the PDF report to your email address
- Send report-ready notifications via SMS or WhatsApp (if you opted in)
- Process payments through LemonSqueezy
- Provide free running calculators and tools
Operations
- Communicate about your order status
- Improve our software and report quality
- Respond to support inquiries
- Analyze usage patterns via Google Analytics (anonymized)
3. Third-Party Services
We share data with the following third parties, strictly for the purposes stated:
| Service | Provider | Purpose | Data Shared |
|---|---|---|---|
| Authentication | Google (OAuth 2.0) | User sign-in | Email, name |
| Payment | LemonSqueezy (MoR) | Payment processing | Email, order data |
| AI Processing | OpenAI | Report generation | Running profile data (anonymized) |
| Email Delivery | Google (Gmail SMTP) | PDF report delivery | Email address |
| SMS Notifications | Twilio | Report-ready alerts (opt-in) | Phone number |
| WhatsApp Notifications | Twilio | Report-ready alerts (opt-in) | Phone number |
| Analytics | Google Analytics 4 | Usage analysis & improvement | Anonymized usage data, cookies |
We do NOT sell your personal data to third parties.
4. Data Retention
| Data Type | Retention Period | Basis |
|---|---|---|
| Account data | Until account deletion | Service provision |
| Running profile & reports | 3 years | Service improvement |
| Payment records | 5 years | Legal requirement |
| Access logs | 1 year | Security |
5. Your Rights
You have the right to:
Your Data Rights
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Objection: Object to data processing
- Portability: Request data portability
How to Exercise Your Rights
Email: support@paceplan.ai
Response Time: Within 10 business days
Verification: Identity verification may be required
6. Cookies
We use cookies for:
Session Management
Login state (Flask session cookie)
Language & Unit Preferences
Language cookie + localStorage for unit system (metric/imperial)
Google Analytics 4
Cookies: _ga, _ga_* — anonymized usage analysis
Blog Interaction
Anonymous session ID for blog like tracking (no personal data)
You can control cookies through your browser settings. Disabling cookies may affect session login functionality. To opt out of Google Analytics, you may install the Google Analytics Opt-out Browser Add-on.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
Technical Measures
- HTTPS encryption for all communications
- Secure authentication via Google OAuth 2.0
- Access controls limiting data access to authorized personnel
Organizational Measures
- Regular security reviews
- Minimal data access principles
- Audit logging and monitoring
8. International Data Transfers
Your data may be processed in countries outside your country of residence (including South Korea and the United States) through our third-party services. We ensure appropriate safeguards are in place for all international transfers.
9. Children's Privacy
Our platform is not intended for users under 16 years of age. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Material changes will be communicated via email or website notice.
Effective Date: March 2, 2026
11. Contact
For privacy-related questions or requests:
Data Protection Officer
Name
Steve Kim
Company
Website
This Privacy Policy is effective as of March 2, 2026.